What moves over
Product catalog (names, SKUs, pricing, coverage per box), customers and companies with contact details, and your vendor list. Historical transactions typically stay in your old system for reference — most stores run their first TilesPOS day with a clean ledger and keep the archive accessible for lookups.
When to switch
Any time works, but stores usually pick a month-end after statements go out, or a seasonal slow week. Because TilesPOS is cloud-based there's no install day: your account is ready as soon as the data is in, and the hardware you already own is enough.
Not sure you've outgrown your current setup?
If you're running the store on spreadsheets, read the five signs you've outgrown them. If you're comparing systems, start with our flooring POS buyer's guide — it's honest about when a generic POS is enough.
Switching POS FAQs
Will I lose my data when switching POS systems?
No. Your products, customers and vendors are exported from your current system as a spreadsheet or CSV and imported into TilesPOS free by our team, then verified with you before go-live.
How long does switching take?
Most stores are live within days: export your lists, we import them free, your team gets free training, and you pick a quiet day to switch the counter over.
Does data migration cost extra?
No — free data setup, import and training are included with every TilesPOS plan.
Bring your lists — we'll do the rest
Free import, free training, free 30-day trial. No credit card required.